Posted Feb. 26 - Serving and supporting students and the community remotely. Please do not come to campus unless you have an in-person class or a child at the Center for Families.
We’re now live! We launched ctcLink — a new self-service portal and mobile app — to better serve our students. Activate your account now! Click here to look up your ctcLink ID.
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ctcLink

CTCLINK For employees

ctcLink is a self-service portal that provides students, faculty and staff members a centralized and coherent system to navigate their college business. This system provides easier and more reachable access to college resources.

ctcLink Support Process

If you need ctcLink support, follow this process to find a solution as soon as possible.

  1. Complete your ctcLink training in Canvas
  2. Refer to online resources by searching the ctcLink Reference Center and Edmonds College IT Help Center
  3. If you have a ctcLink security profile request, follow these steps:
    1. Proceed to itsupport.edmonds.edu
    2. Click on the new ticket button
    3. Sign in with your employee email account
    4. From the dropdown menu, select "ctcLink Security Profile Request"
  4. If you have already completed your Canvas training and still need assistance, visit our Virtual Assistance Page to connect with a live agent

Log in to ctcLink     ctcLink ID Lookup

ctcLink Tutorials

  1. Go to the ctcLink Login page
  2. Click First Time User
  3. Follow the instructions. “ctcLink ID” is your Student/Staff Identification Number (SID)
  4. Choose 3 security questions and answers. Your answers are NOT case-sensitive.
    • You’ll need the answers to reset your password, please remember them!
    • Support CANNOT recover questions or answers for you
  5. Create a password that has:
    • At least 8 characters
    • 1 UPPERCASE letter
    • 1 lowercase letter
    • 1 number (0, 1, 2, 3…)
  6. Click Submit when you are done
  7. Your account will be activated right away. Be sure to take note of the ctcLink ID

  1. Go to the ctcLink Login page
  2. Click "Forgot your password?"
  3. Enter your ctcLink ID and answer the security questions
  4. Create a NEW password and Submit
  5. Your password will be reset right away
 
  1. Go to the Edmonds Employee ID Lookup Tool
  2. Fill in the required information
    1. Follow the directions in using/not using dashes and slashes
  3. Click Obtain IDs
  4. The next page will provide your Staff ID number and ctcLink ID

Login issues: If you are unable to log in to ctcLink, try using an incognito/private browser window in your main web browser. This option can be typically found, on the top-right of your browser window. Alternatively, you can set your computer to delete cookies and history after each use, or frequently clear your browser history manually.


For online payment issues (Students): type "gateway.ctclink.us" into your browser window for best results.


If you need further assistance, please visit itsupport.edmonds.edu to connect with our IT support agents.

 

*Exempt employees only report time when taking leave.

  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Time tile
  5. Select the Enter Time tile
  6. The Enter Time page displays.
    • There is a View Legend link at the top of the page that gives additional details about information that can be seen on the screen.
    • Select a Time Reporting Code (TRC) from the drop-down on the left.
    • Enter the number of hours worked on the day selected.  Partial hours must be represented in the decimal, for instance eight and a half hours would be 8.5.
  7. Click the Submit button
  8. An Employee Affirmation message displays. Select the OK button.
  9. The Enter Time page will display.

Time will be processed periodically and sent to the employee’s manager for approval (if it is a TRC that needs approval).

  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Personal Details tile
  5. You may now review and update the following information:
    • Addresses
    • Contact Details
    • Name
    • Ethnic Groups
    • Emergency Contacts
    • And more
  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign InSelect Employee Self Service
  3. Select the Time tile
  4. Select the Request Absence tile
  5. The Request Absence page will display.
    • If you have multiple jobs, select the appropriate Job from the drop-down menu.
    • Select Absence Name from the drop-down menu. Optionally you can also select an Absence Reason.
    • NOTE: If the Absence has to do with FMLA, the Absence Reason is required.
  6. Select a Start Date and an End Date.
    • Based on the Start and End Date, the Duration will dynamically generate.
    • If the Absence is not for a full day, select Partial Days.
    • NOTES:
      • PTF will always submit Partial Day absences.
      • None: no part of the absence is a partial day.
      • End Day Only: the last day of the absence is a partial day.
      • Start Day Only: the first day of the absence is a partial day.
      • Start and End Days: both the start and the end days of the absence are partial days.
      • All Days: every day of the absence is a partial day.
    • If Partial Days is chosen the user must indicate:
      • Is the End Day a Half Day?  (Yes or No).
      • If the answer is no, then how many hours is the partial day absence for? (Duration in hours).
      • Select the Done button to return to the Request Absence page.
    • Comments are available for the employee and are Optional. 
    • NOTE: These cannot be deleted from the system and are considered public records.
  7. Select the Submit button and then select the Yes . Then the status will change to Submitted.
  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Time tile
  5. Select the Cancel Absence tile
  6. Once you are in the cancel absence tile the View Requests page will display. 
    • Note: You will only be able to cancel an absence request if it has not yet been approved. If you need to cancel an absence request that has already been approved you need to contact your manager to deny the absence request. 
  7. Select the absence request you want to cancel.  
  8. The Absence Details page will display. 
    • Here you will select Cancel Absence in the top right hand corner of the page. If desired, you may add a comment. 
    • Note: Comments are optional, and once submitted, it can not be edited and are considered discoverable. 
  9. A confirmation page will open. Select Yes to confirm. 
  10. The Absence Details page will display, with a status of Cancelled.
  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Time tile
  5. Select the View Requests tile
  6. The View Requests page will display.
    • Select Absence Request based on the date and absence amount that populates on the right hand side of the row.
  7. The Request Details display and the request details will populate on the screen in a view only capacity.
  8. Request History can be selected to show statuses as of dates.
    • Approval Chain can be selected to show who the approver is that needs to approve the absence, as well as what the approval status is.
    • Selecting the Approver Name will provide contact details if they are available in the system.
 
  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Payroll tile 
  5. The Payroll page will display. It will automatically default to the Paychecks link. 

Once you select the paycheck you want to view, a PDF of your paystub will open in another window.

  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Payroll tile 
  5. The Payroll page will display.
    • Select the W-2/W-2c grid box and select the W-2/W-2c Consent link.
  6. The W-2/W-2c Consent page will display.
    • If your current status is listed as receiving paper forms by mail and you want to receive your W-2/W-2c electronically, read the text box information.
    • Select the check box to indicate your consent and select the Submit button.
  7. A Verify Identity page displays.
    • To verify your identity, enter your password and select Continue.
  8. The W-2/W-2c Consent Form page will now display with updated information.
  9. Select the View W-2/W-2c Forms and select View Form. 
    • Once you select View Form a PDF will open in another window with your W-2.
  1. Go to the ctcLink login page
  2. Enter your ID and password, and click Sign In
  3. Select Employee Self Service
  4. Select the Payroll tile
  5. The Payroll page will display.
    • Select the Direct Deposit link.
  6. Once you select the Direct Deposit link you will select the Direct Deposit Account information you want to view or update. 
  7. The Edit Account page will display. Here you can update the following:
    • Nickname
    • Payment Method
    • Routing Number
    • Account Number
    • Account Type 
    • Deposit type 
  8. Click on the Save button