ctcLink Project


All employees and departments will be impacted to some degree by the change to the new ctcLink system at Edmonds College. For some individuals, the impact will be minor and for others it will change the bulk of their daily work processes.

The new system will be implemented across all 34 community and technical colleges in the state of Washington. The new timeline going forward has Edmonds College in Deployment Group Four along with eight other colleges. The timeline specific to Edmonds will include four main phases. 

  1. Initiation
  2. Implementation
  3. Go Live!
  4. Stabilization

Navigate to each page to learn more about the activities and the anticipated time that Edmonds will be involved in each phase!

Edmonds College Timeline

Next Steps

With a new director at the State Board and a new plan in place, the ctcLink project is back on track.

In collaboration with a group of college project and organizational change managers (OCM), project leadership has developed a detailed plan and timeline for implementing ctcLink to all colleges by 2021.

Three pilot colleges (Spokane Community College, Spokane Falls Community College and Tacoma Community College) went live with ctcLink (Oracle PeopleSoft) in August 2015. There were numerous system functionality issues following go-live. Although many of the problems were fixed as they were discovered, the pilot colleges continued to have problems with the new system.

In late 2016, the ctcLink project underwent an Independent Validation and Verification (IV&V) assessment to determine the state of the technical and functional aspects of the system. As a result, implementation activities for the next group of colleges were put on hold.

The project team focused all its efforts on remediation and stabilization of the pilot colleges. This phase has ended and all parties signed off on plans to complete any remaining remediation items and move the project forward.

In addition, the State Office of the Chief Information Officer approved a new ctcLink Investment Plan, which was required before additional colleges could implement ctcLink. The new plan includes a restructured governance model, updated staffing plan, deployment timeline and budget.

In March 2018, college executive sponsors and project managers gathered during a three-day summit to set the stage to kick off the Upgrade Project activities as well as a "re-start" of the entire project.

The Upgrade Project is now underway and includes a major software upgrade for the pilot colleges, plus the addition of Clark College and the SBCTC agency office on the ctcLink platform.

In February 2017, the Washington Association for Community and Technical Colleges Technology Committee (WACTC-Tech) began the process of reorganizing ctcLink project governance and oversight.

A new ctcLink Project Governance framework was introduced in late April 2018 as WACTC-Tech handed off its previous role to the ctcLink Executive Leadership Committee (cELC).

Global Design Review (GDR) sessions were held May 14-25, 2018, in Olympia and Spokane, with participation by every college, either in-person or online. The GDR sessions were to help stakeholders (mostly end-users and subject matter experts) understand the global framework of ctcLink and how we have adapted PeopleSoft to support our unique model of multiple colleges in a single, shared instance of the product.

Any recommendations from the GDRs will then be forwarded to ctcLink governance for review and approval.


The State Board has implemented a new governance model to move forward with the rest of the project. There are three levels within the model which assist in giving the project greater visibility and transparency as well as allow for more timely decision-making within the project.

The more involved and at the forefront of this project Edmonds continues to be, the more opportunity Tritons have for this project to carry on in their favor. Edmonds College is proud to have a seat at both the Working Group and the Steering Committee tables by Beth Farley and Ligia Cicos, respectively.

  • meets monthly
  • schedule changes impacting overall deployment
  • decisions on overall total project budget
  • decision on overall scope of the project
  • decisions unresolved appeals
  • meets monthly
  • schedule changes within deployment schedule
  • decisions on scope within budget
  • decision on changes to global configurations
  • working group appeals
  • meets bi-weekly
  • decisions on implementation schedule within budget and overall timeline
  • decisions on configuration management within scope
  • decision on training plan
  • decision on OCM plan