Technology > Services

Anti-Virus Protection

Edmonds College uses anti-virus software to monitor and prevent computer viruses, worms and other malicious software (malware) from compromising the college network or computers accessing the network. We also provide clean up services if your college computer becomes impacted.

Benefits

  • Keeps the Edmonds College network free from malware
  • Protects campus desktops from data loss

Features

  • System and server scanning to detect risks
  • Protection of networked computers including servers, local desktops connected to the campus network

Options

Virus Removal

Repairs or removal of infected computers can be requested if you believe your local computer has been hacked or impacted.

Google Mail Filter 

Google uses a built-in service for email and document archiving. Email Antispam/Antivirus is handled natively by the Google email service.

Getting Started

  • Submit a ticket to the help desk to request virus removal for your college computer. 

Support

Help Desk
Web: itsupport.edmonds.edu
Phone: 425.640.1234
Email: helpdesk@edmonds.edu

Terms

What to expect

  • Estimated time for virus removal: 2-5 days, depending on the request.
  • All college-owned computers have anti-virus protection installed on them. If you are using a college laptop, you are responsible for keeping the anti-virus up to date. Please contact the Help Desk to schedule periodic anti-virus updates.

Requirements

Virus removal service is only provided to college-owned equipment. If you’ve purchased equipment outside of our computer purchasing service, written documentation showing the equipment was purchased with college funds must be presented.