Technology > Services

Data Management and Requests

We manage college data structures, standards, security practices and facilitate data governance across the college to ensure the institurtion has the data, metrics, and tools needed to make informed decisions for strategic planning.

Benefits

  • Data integrity is maintained through standards and secure practices
  • Reduces redundancy and waste through data centralization
  • Ensures return on investment for systems

Features

Common work we do:

  • Planning for data needs
  • Acquiring and/or creating of data sources
  • Archive and retrieval of data
  • Purging
  • Data quality management, analysis and recommendations for cleanup
  • Data governance facilitation and leadership
  • Data integration and migration of from one system to another
  • Maintaining an operational data store (ODS) and SQL databases to maintain and deliver data-informed solutions
  • Scheduling data jobs
  • Data update and maintenance

Services you may order from us are:

  • Data reports
  • Data and application integration services
  • Data backup and recovery
  • Data imports and job scheduling

Options

Every request or potential project is different. Our goal is to deliver a sustainable, efficient solution to you that is easy for you to manage. We offer the option to receive ongoing systems support once your project is released to users.

Getting Started

You may submit a request for data or reports anytime using the Data and Information Request Tracking (DIRT) form. All other types of data management service requests can be initiated by submitting a ticket to the Help Desk and attaching a completed project request form.  

Support

Help Desk
Web: itsupport.edmonds.edu
Phone: 425.640.1234
Email: helpdesk@edmonds.edu

Terms

Requirements

Contact us early. Submit your request for data services as soon as you’ve identified you have a need that will involve college data.

What to Expect

  • Estimated time for processing requests: 2-3 business days
  • If your request requires more time to process, we will contact you within 2-3 days after receiving your request and provide you with a different time estimate.