Technology > Services

Technology Resource Center 

The Technology Resource Center (TRC) offers help, guidance and education in the use of instructional technology and provides a flexible space that can be reserved for group training and workshops.  The TRC is a primary support program for eLearning.

Benefits

  • Learn new skills to get the most out of technology used on campus
  • In-house expertise with instructional technologies and software like Canvas, Panopto, and Blackboard Collaborate

Features

Our services includes:

  • Quarterly workshops in Canvas, Microsoft Office and Google Apps
  • Walk-in assistance for faculty working with Canvas such as
    • Assistance building your course site
    • Configuring site settings 
    • Roster and gradebook management
    • Tips on layout and presentation
    • Site archiving and re-use
  • Canvas course site access
  • Software checkout of Microsoft Office for home use
  • Technology classroom for group training
  • Canvas LMS administration

Options

TRC staff is available to consult with faculty or staff regarding new technologies or trends used in the online classroom.

Getting Started

Support

Remote Support

Phone/voicemail: 425.640.1010

Mon.-Thurs.: 9 a.m.-5 p.m.
Fri: Closed

TRC Live Video Support

Mon.-Thurs.: 9 a.m.-12 p.m.
Fri: Closed

Terms

What to expect

  • Estimated time for requests for Canvas assistance: 1-2 business days
  • Estimated time for requests to change or modify an existing Canvas site: 1 business day
  • Estimated time for requests to create a new Canvas site: 1-2 business days
  • Software for home use must be returned within 3 business days.

Requirements

  • You must possess an employee network account to log in to TRC computers.